Technology Department Staff

Director of Technology

Johnny Alves

Computer Network Technician

Joe Hernandez

The technology departments commitment to the district

Welcome to the MUSD Technology Department, where we prioritize exceptional customer service, transparent communication, and professional conduct. We strive to promptly address technical support requests, communicate effectively, and efficiently resolve issues. Our commitment extends to providing regular updates, actively listening to feedback, and safeguarding data privacy. Here's our plan to achieve our goals.

Customer Service: We are committed to providing excellent customer service to all district staff and students. This includes responding promptly to technical support requests, communicating clearly and effectively, and resolving issues in a timely manner. We treat every individual with respect and professionalism.

Communication: Open and transparent communication is a cornerstone of our department. We provide regular updates on technology initiatives and projects, communicate clearly with all stakeholders, actively listen to feedback and concerns from staff and students, and collaborate with other departments to integrate technology into the district's overall strategy.

Professional Conduct: Maintaining a high level of professionalism and ethical conduct is of utmost importance to us. We adhere to all district policies and procedures, prioritize the privacy and security of student data, and maintain confidentiality of sensitive information.

Join us in the MUSD Technology Department, where we strive to create a supportive and efficient environment where technology enhances learning for all.

Useful Links & Videos

Google Account MFA

Stay informed with important school updates via SMS!

To ensure you receive timely notifications regarding school closures, emergencies, and other important updates, please verify your mobile phone number and notification preferences within your Aeries parent portal.

You can manage your SMS notification preferences at any time within Aeries or by replying STOP to any message you receive. Message and data rates may apply.

Review our privacy policy here: Middletown Unified School District Privacy Policy

Middletown Unified School District Privacy Policy

This Privacy Policy describes how Middletown Unified School District collects, uses, and protects the personal information of parents/guardians and students. We are committed to protecting your privacy and ensuring the security of your information.

Information We Collect

We collect personal information through our Student Information System (SIS), Aeries. This information includes:

Parent/Guardian Name
Parent/Guardian Mobile Phone Number
Parent/Guardian Email Address
Student Name
Student Information as managed within Aeries

This information is collected when parents/guardians create accounts or update their information within the Aeries system.

Use of Information

We use the collected information for the following purposes:

Providing school updates and announcements
Sending emergency notifications (e.g., school closures, safety alerts)
Delivering student progress reports and attendance alerts
Facilitating communication between parents/guardians and school staff
Managing student records and administrative functions within Aeries

Specifically regarding SMS messaging, we use your provided mobile phone number to send text messages related to important school updates, emergency notifications, and student progress alerts. Message frequency will vary, and standard message and data rates may apply.

Information Sharing

We will not share your personal information with third parties for marketing purposes. However, we may share information with:

Aeries: As our SIS provider, Aeries has access to the information you provide. We encourage you to review Aeries' privacy policy for more information on how they handle your data.
Authorized school staff: To facilitate communication and provide educational services.
Law enforcement or government agencies: When required by law.

Data Security

We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. Aeries also employs security measures to protect the data stored within their system.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can access and update your information within the Aeries parent portal.
Opt-Out of SMS: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message received. Alternatively, you can manage your notification preferences within your Aeries parent portal settings.
Data Deletion: Subject to legal and administrative requirements, you may request the deletion of your personal information.

Aeries Integration

Information collected through Aeries is subject to both this Privacy Policy and Aeries' Privacy Policy. We encourage you to review both policies for a comprehensive understanding of how your data is handled. You can find Aeries' privacy policy on their official website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.